Privacy Policy.

1. Overview

Research Publication Help provides professional support to researchers navigating manuscript preparation, journal selection, academic editing, submission preparation, reviewer responses, revisions and resubmission.

When you visit our website, contact us, submit an assessment request or provide a manuscript, we may collect information necessary to respond to your enquiry and provide the requested service.

2. Information We Collect

Depending on how you interact with the website, we may collect information including:

• Full name.
• Email address.
• Telephone or WhatsApp number.
• Country or location information supplied by you.
• Research field or academic discipline.
• Manuscript status.
• Preferred journal indexing requirements.
• Selected journal information.
• Target deadlines.
• Messages and information submitted through website forms or WhatsApp.
• Manuscripts, reviewer comments, rejection letters or other documents voluntarily uploaded by you.
• Website and campaign information such as referral source, UTM parameters and advertising identifiers such as a Google Click Identifier (GCLID), where available.

3. Manuscripts and Research Files

Researchers may voluntarily upload manuscripts, reviewer comments, rejection correspondence or supporting documents when requesting an assessment.

These materials are treated as confidential and should be accessed only where reasonably necessary to assess or provide the requested service.

Clients should not upload documents containing information they are not authorised to share, including confidential third-party data, restricted datasets or materials belonging to another person without permission.

4. How We Use Your Information

Information collected through the website may be used to:

• Review manuscript-assessment requests.
• Contact you regarding your enquiry.
• Understand your publication requirements.
• Recommend appropriate publication-support services.
• Provide quotations and service information.
• Deliver agreed publication-support services.
• Respond to questions, revision requests or service-related communication.
• Improve website functionality and user experience.
• Measure the effectiveness of marketing and advertising campaigns.
• Detect spam, abuse or misuse of website forms.
• Comply with applicable legal obligations.

5. Analytics, Advertising and Website Tracking

The website may use analytics, advertising and conversion-measurement technologies to understand how visitors find and interact with the website.

This may include information such as campaign source, advertising medium, campaign name, keyword information, advertising content and identifiers such as GCLID where provided by an advertising platform.

Session Storage

The website may use browser session storage for temporary functions such as preserving campaign parameters, remembering whether a website popup has already been displayed, and recording whether an assessment has been submitted during the current browsing session.

Cookies

If analytics or advertising services that use cookies are enabled, additional cookie notices or consent mechanisms may be presented where required by applicable law.

6. Sharing of Information

We do not sell personal information.

Information may be shared where reasonably necessary with service providers, technical providers or personnel involved in operating the website or delivering an agreed service.

Information may also be disclosed where required by law, regulation, legal process, or where necessary to protect legitimate legal rights, security or prevent fraud.

7. Data Retention

Personal information, enquiries and research files may be retained for as long as reasonably necessary to respond to the enquiry, deliver the requested service, maintain appropriate business records, resolve disputes and comply with applicable legal requirements.

Information that is no longer reasonably required may be deleted, anonymised or securely archived, subject to technical and legal requirements.

8. Data Security

Reasonable administrative and technical measures are used to protect personal information and research files against unauthorised access, disclosure, alteration or loss.

However, no method of internet transmission, electronic communication or digital storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable privacy law, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.
• Request information about how your personal information is being used.

Requests can be made using the contact information provided at the end of this policy.

10. International Users

Research Publication Help may receive enquiries from researchers located in different countries. Information may therefore be processed or stored outside the country in which the user is located.

Where applicable, reasonable measures will be taken to handle personal information in accordance with relevant legal requirements.

11. Third-Party Services and Links

The website may contain links to or integrate with third-party services such as WhatsApp, email providers, analytics services, advertising platforms or journal websites.

Those third parties operate under their own privacy policies and terms. Research Publication Help is not responsible for the privacy practices of independent third-party websites or services.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, business practices or applicable requirements.

The latest version will be published on this page together with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information or the handling of a submitted manuscript, please contact us.